This document is an electronic record under Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Your use of https://shop.indoinnovations.com and all the web-pages, hyper-links, tools and services provided thereunder (hereinafter referred to as "Website" or "the Platform" which expression shall include any successor or replacement website(s)) is governed by the following terms and conditions as applicable to the Website ("User Agreement") including those additional terms and conditions and policies referenced herein. This User Agreement shall come into effect upon each visit or usage of the Website, or upon your registration, or upon you providing any information on the Website. In this User Agreement, you are contracting with Indo Office Solutions Pvt. Ltd. a company incorporated under the Companies Act, 1932 with its registered office at 372, Patparganj Functional Industrial Estate, Delhi-110092 India, which expression unless the context otherwise require shall mean and include its successors and permitted assigns.
Throughout the the User Agreement, the terms “We”, “Us” and “Our” refer to Indo Office Solutions Pvt. Ltd. and wherever the context may so require, "You” or “Your" or "Registered User", shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data (as defined hereinafter) while registering on the Website as a Registered User using the computer systems of the Website, or who has used the Website without becoming a Registered User, and, in both the cases, accepted this electronic version / electronic record of the User Agreement. A Registered User is one who has allocated himself a unique identification username ("User ID" and "Password") to become Registered User. The term and expression "You" shall, unless the context otherwise requires, include your legal heir, receivers, successors, liquidators and permitted assigns.
We offer inter alia, a wide range of office architectural products for sale on Websites “Service(s)”. We offer this Website, including all information, tools, and Services available from this Website to You, the Registered User, conditioned upon Your acceptance of all terms, conditions, policies and notices stated here.
PLEASE READ THIS USER AGREEMENT CAREFULLY BEFORE ACCESSING OR USING WEBSITE. BY ACCESSING OR USING ANY PART OF THE WEBSITE, YOU AGREE TO BE BOUND BY THIS USER AGREEMENT. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS USER AGREEMENT, THEN YOU MAY NOT ACCESS THE WEBSITE OR USE ANY SERVICES OFFERED ON THIS WEBSITE.
- ELIGIBILITY FOR REGISTRATION ON THE WEBSITE
By agreeing to these User Agreement, You represent that You are at least the age of majority. Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. If You are a minor i.e., under the age of 18 years, You shall not register as a User at the Website and shall not transact on or use the Website. We reserve the right to terminate Your registration and / or refuse to provide You with access to the Website if it is brought to Our notice or if it is discovered that You are under the age of 18 years.
If You use the Website, You shall be responsible for maintaining the confidentiality of Your display name and password and You shall be responsible for all activities that occur under Your display name and password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, We shall have the right to indefinitely suspend or terminate or block access of Your registered user account on the Website and refuse to provide You with access to the Website.
You may not use the Website or by way of products sold therein to effectuate any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in Your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the terms and conditions of this User Agreement will result in an immediate termination of this agreement and suspension of Your registration.
When You use the Website or send emails or other data, information, or communication to us, You agree and understand that You are communicating with Us through electronic records, and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise, as deemed appropriate for communication at that point of time.
- GENERAL CONDITIONS
We reserve the right to refuse Service to a User at any point after registering on the Website, without assigning any reason for the same.
You understand that Your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the Service is being provided, without express written permission by Us.
We do not make any representation or warranty as to specifics (such as quality, value, salability, etc.) of the products or Services proposed to be sold or offered to be sold or purchased on the
Website. We accept no liability for any errors or omissions, whether on behalf of itself or any third party(ies). The Platform, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, or information/declarations provided by the merchants for their products pursuant to compliance under the Legal Metrology (Packaged Commodities) Rules, 2011 (as amended) and the Legal Metrology Act, 2009, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted.
We are not responsible for unsatisfactory or delayed performance of Services or damages or delays as a result of products which are out of stock, or unavailable on the Website.
Registration on the Website is free for the Users. You are responsible for paying all fees (if any) associated with the use of the Website and you agree to bear any and all applicable taxes, charges, cesses etc., levied thereon.
We may engage through various third-party service providers in order fulfilment services for orders placed on the Website and We may charge a nominal fee for the same. All additional fees that may be charged shall be visible for confirmation on the order checkout page and invoice.
We reserve the right to change Our fee policy from time to time. In particular, We may at Our sole discretion introduce new Services and modify some or all of the existing Services offered on the Website. In such an event We reserve the right to introduce fees for the new Services offered or amend/introduce fees for existing Services, as the case may be.
- PAYMENT FACILITY
We may from time-to-time contract with third party payment service providers including banks to open nodal bank accounts under applicable Indian laws, to facilitate the payment by Users on Website and for other charges. These third-party payment service providers may include third party banking or credit card payment gateways, payment aggregators, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund, and remittance, as the case may be of payment or supporting the same in any manner.
The User will be governed by the terms and conditions of the third-party payment service provider for use of any third-party payment method or facility made available on the Website for making any purchase. The contact information of such third-party payment service provider will be accessible on Website and on the platform of the third-party payment service provider.
You agree and understand that Website provides no guarantee, warranty or assurance that such third party service providers will protect Your personal information and Platform shall not be liable for any actions, commission, omission, misconduct, fraud or negligence (whether in contract or tort or under public policy) of these third parties unless such actions, commission, omission or negligence of the third party is attributed to a direct cause of misconduct and gross negligence of Website.
- USE OF THE WEBSITE
You agree, undertake, and confirm that Your use of Website shall be strictly governed by the following binding principles:
You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content (defined hereinafter), or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.
You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the Services offered on or through the Website, by hacking, password “mining” or any other illegitimate means.
You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website.
- ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Website is not accurate, complete, or current. The material on this Website is provided for general information only and it should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Website is at your own risk, we will not be responsible in any manner whatsoever.
We do not warrant that product description or other Content on this Website is accurate, complete, reliable, current, or error-free and we assume no liability in this regard.
- MODIFICATIONS TO THE SERVICE AND PRICES
Price of any product/Service available through Website are subject to change without any notice.
We reserve the right at any time to modify or discontinue the Service (or any part or Service thereof) without notice at any time without any prior intimation to the User(s).
We reserve the right to withdraw or discontinue any services on Website or products available for sale on Website. In case of Force Majeure conditions, we may, refuse to refund consideration, if paid, if such goods or services are delivered late from the stated delivery schedule. We shall not be liable to You or to any third-party for any modification, price change, suspension, or discontinuance of Our Service or the product posted on Website. It is hereby clarified that You engage with the Website at Your own will and discretion to make any purchase.
- PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the Website. These products or Services may have limited quantities and are subject to return or exchange only according to Our Replacement/ Return, Refund, and Cancellation Policy.
We have made every effort to display as accurately as possible the colors and images of the products that appear at the Website for sale by the seller.
We reserve the right, but are not obligated, to limit the sales of Our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that We offer. Any offer for any product or Service made on this Website is void where prohibited.
We do not warrant that the quality of any product, Service, information, or other material purchased or obtained by You through our Website will meet Your expectations, or that any errors in the Service will be corrected.
Disclaimer: Pricing on any product(s) as is reflected on the Website may vary due to technical issue, typographical error, or wrong product information, in such event, We may cancel such order(s).
- FORCE MAJEURE
We should not be held responsible for any delay or failure to comply with Our obligations or Services under this User Agreement if the delay or failure arises from any cause which is beyond our reasonable control.
- ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order You place with us. We may, in Our sole discretion, limit or cancel quantities purchased per individual or order. These restrictions may include orders placed
by or under the same Registered User, and/or orders that use the same billing and/or shipping address. In the event that We make a change to or cancel an order, We may attempt to notify You by contacting the e-mail and/or billing address/phone number provided at the time the order was placed.
You agree to provide current, complete, and accurate account information for all purchases made at Website. You agree to promptly update Your account and other information, including Your email address, so that We can contact You as needed.
- CONTENT POSTED ON WEBSITE
The text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, and artwork, is a third-party brand content (collectively, “Content”) and We have no control over such third-party brand Content.
Except as expressly provided in this User Agreement, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Our express prior written consent.
- OPTIONAL TOOLS
Certain products and Services available via Our Service may include materials from third parties and We may provide You with access to third-party tools over which We neither monitor nor have any control nor input.
Third-party links on the Website may direct You to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.
Please review carefully the third-party's policies and practices and make sure You understand them before You engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third-party website directly.
You acknowledge and agree that We provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to Your use of optional third-party tools.
Any use by You of optional tools offered through the website is entirely at Your own risk and discretion and You should ensure that You are familiar with and approve of the terms and conditions on which tools are provided by the relevant third-party provider(s).
- PERSONAL INFORMATION
- PROHIBITED USES
In addition to other prohibitions as set forth in the User Agreement, You are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate Our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate Your use of the Service or any related website for violating any of the prohibited uses.
- DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that Your use of Our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time We may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that Your use of, or inability to use, the Service is at Your sole risk. The Service and all products and Services delivered to You through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for Your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non infringement.
In no case shall Indo Office Solutions Pvt. Ltd., its directors, officers, employees, affiliates, or interns, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from Your use of any of the Service or any products procured using the Service, or for any other claim related in any way to Your use of the Service or any product, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of the Service or any Content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
You agree to indemnify, defend and hold harmless Indo Office Solutions Pvt. Ltd. and its directors, successors, permitted assigns, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees as the case may be, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of Your breach of the User Agreement or the documents they incorporate by reference, or Your violation of any law or the rights of a third-party.
You release and indemnify Us and/or any of Our officers and representatives from any cost, damage, liability, or other consequence of use of the Website or any of the actions of the Users of the Website and specifically waive any claims that You may have in this behalf under any applicable law. Please use caution and practice safe trading when using the Website.
In the event that any provision of this User Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from this User Agreement, such determination shall not affect the validity and enforceability of any other remaining provisions.
This User Agreement are effective unless and until terminated by either You or us.
You may terminate this User Agreement at any time by notifying Us that You no longer wish to use Our Services, or when You cease using Website. The obligations and liabilities of the parties
incurred prior to the termination date shall survive the termination of the User Agreement for all purposes.
If in Our sole judgment a registered User fails, or We suspect that such User may fail, to comply with any term or provision of this User Agreement, We may terminate their registration on Website, at any time without notice and You will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny You access to Our Services (or any part thereof).
- ENTIRE AGREEMENT
The failure of Us to exercise or enforce any right or provision of this User Agreement shall not constitute a waiver of such right or provision.
This User Agreement and any policies or operating rules posted by Us on this Website or in respect to the Service constitutes the entire agreement and understanding between You and Us and govern Your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between You and Us (including, but not limited to, any prior versions of the User Agreement).
Any ambiguities in the interpretation of this User Agreement shall not be construed against Us, in any manner whatsoever.
- GOVERNING LAW
This User Agreement and any separate agreements whereby We provide You Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Delhi.
- DISPUTE RESOLUTION
We shall not and are not required to mediate or resolve any dispute or disagreement between You or any other User(s). Should You have a dispute with any User(s), You must address such dispute with the User(s) directly. You hereby agree to release Us, Our employees, agents and affiliates, from any and all damages or claims (including consequential and incidental damages) arising out of or in any way connected with such disputes.
- SALE IN INDIA ONLY
Unless otherwise specified, the Content on the Website is presented solely for the purpose of sale in India. We make no representation that Content on the Website are appropriate or available for use in other locations/countries other than India. Those who choose to access this Website from other locations/countries other than India do so on their own initiative and We are not responsible
for supply of products/refund for the products ordered from other locations/countries other than India, compliance with local laws, if and to the extent local laws are applicable.
- TRADEMARK, COPYRIGHT AND RESTRICTION
This Website is controlled and operated by Us. All Content on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. You must not copy, reproduce, republish, upload, post, transmit or distribute such Content in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of Us, modification of the Content, use of the Content on any other website or networked computer environment or use of the Content for any illegal or unauthorized purpose which may lead to violation of Our copyrights, trademarks, and other proprietary rights, is prohibited.
- CHANGES TO USER AGREEMENT
You can review the most current version of the User Agreement at any time on the Website. 26. CONTACT INFORMATION
Any questions relating to or about the User Agreement should be sent to Us at the following email address [firstname.lastname@example.org].
- GRIEVANCE REDRESSAL MECHANISM AND GRIEVANCE OFFICER
If you have any grievances relating to the use of this Website / any of the policies for use / availing the Services on the Website, then you may contact the Grievance Officer appointed by Us.
In accordance with the Information Technology Act, 2000 and rules made there under and the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules,2020 the name and the contact details of the Grievance Officer are provided below:
Name: [Neera Jindal]
Designation: [Operations Manager]
E-mail address: [email@example.com]
Mobile number: [+91 97174 56565]Further for any product or services related complaint or query, please contact [firstname.lastname@example.org], (Customer Care).